Designed for anyone wanting to improve their ability to negotiate successful outcomes and achieve what you want. Highly recommended for private, public and not-for-profit sectors.

In this masterclass you will learn:

  • NEGOTIATION PREPARATION
    Understand that different contexts require different negotiation approaches – e.g. cross-cultural negotiations may have many dimensions; and negotiating a joint- venture is contextually different to negotiating a dispute. Explore how to seize the initiative and get to ‘yes’.
  • MANAGE THE PROCESS AND EMOTIONS
    Learn what negotiating in ‘good faith’ means, & how to deal with personal attacks & emotional dynamics.
  • CREATE AND SHARE THE PIE
    Explore the ‘mixed motive dilemma’ and learn how to create value and ensure it is shared.
  • BUILD AN AGREEMENT AND CLOSE
    Learn the importance of timing, how to build consensus (incl. multi-party negotiations), and how to overcome impasse.
  • AI & NEGOTIATION
    While AI can assist with tasks like research, data analysis, and generating negotiation strategies, AI is not a replacement for human negotiators, especially in complex situations. Learn how to incorporate AI for making data-driven decisions in your approach.

30 – 31 July, 2025

The Mercure
Woolcock St, Townsville, QLD 4814

$1450 inc GST per person ($1250 groups of 4+) includes all training materials & lunch.

View the flyer HERE