Conflict Solutions provides professional training for managers and workshops for staff on how to reconcile differences through understanding how to overcome differences including by creating value and mutual gains leading to greater harmony and productivity in the organisation.

Our workshops are dynamic and robust. They are specifically designed to be relevant to your organisational needs. We challenge the current way of thinking and open up ways for you to strategically go about achieving your organisational needs.

We combine current theory, the latest industry trends and legislation, real life examples, practical tips and role-plays to ensure that attendees have the competence, confidence and skills to put what they have learned into action immediately.

At our workshops you will:

  • Learn the latest in industry trends and current legislation affecting organisations;
  • Share and engage in real life cases and situations;
  • Understand how to identify and manage risk – e.g. regulatory, personal, commercial, and organisational risks;
  • Discover methods, strategies and processes to increase productivity through building working relationships;
  • Gain skills that can applied immediately to your workplace; and
  • Network and learn from others facing similar challenges.

The learning experience provided by Peter is first rate, and without doubt world class. I would be only too willing to attend further courses run by Peter, as he has set the high water bench mark for par excellence and exceptional value for money in his field

University Of Technology Sydney

I enjoyed the chance to relate the information to our own workplace

Spotless Services

Click the buttons below for further details on the Workshops and Trainings offered by Conflict Solutions

Difficult Conversations in the Workplace
Commercial and Corporate Negotiation
Workplace Conflict Resolution Practices
Social Media, the Workplace and the Law
Cross-Cultural Interactions in the Workplace

Tailored/ customised training can be organised to meet your needs on request.

About your trainer – Peter Raffles

Harvard Law School trained, Peter Raffles is one of Australia’s leading practitioners and trainers in negotiation and workplace conflict. He is currently a post-graduate lecturer in Negotiation, and Mediation Practice, at the University of Technology Sydney and Workplace Conflict Management at James Cook University. He has accumulated over 15,000 hours of practical experience.

For over 30 years Peter has been assisting government agencies (domestically and internationally), businesses and individuals work through the tensions and uncertainty that precedes change to establish the structures and dialogue necessary to achieve transition. He combines his learning and knowledge of the mutual-gains processes with his experience and practice in law and law reform, business, and community involvement to build consensus between parties.